Privacy Policy

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Purchaser’s privacy protection is  very important principle in the vision of Eden Tours. The Purchasers and Purchaser’s Personal Information is one of Eden Tours’s most important assets and Eden Tours understands it very clearly. Purchaser’s Information including any sensitive financial information collected (as defined under the Information Technology Act, 2000, and Republic Act No. 10173 - Data Privacy Act of 2012), if any, is stored and processed on computers that may be well protected by physical as well as reasonable technological security measures and procedures in accordance with Information Technology Act 2000, Republic Act No. 10173 - Data Privacy Act of 2012, Republic Act No. 8792 - Electronic Commerce Act of 2000, Republic Act No. 10175 - Cybercrime Prevention Act of 2012 and Rules there under. Eden Tours’s current Privacy Policy is available at the Privacy Policy Page. Please do not use Website, If The Purchasers object to Purchaser’s Information being transferred or used in this way.

 

We do not ask for the following details from a Purchaser at any given point:

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a) Net banking or Card transaction OTP

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b) Debit/Credit card CVV

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c) Password related to banking or UPI IDs

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d) Remote access to any of the Purchaser's personal devices or accounts.

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Information

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The data that is available to Eden Tours through any of our platforms and stores is recorded, stored and analysed by Eden Tours. This includes The data that the Purchaser provide when a purchase is made at the store or on the website. The following is the data information we request the Purchaser to furnish: a) Mobile Number and Email address; b) First name and Last name; c) Pin code & d) Opt-in preference SMS or Email.

This data helps us to make sure that we undertake every possible measure to make sure that our Purchasers are safe while using any of our products during their sporting activities. Bulk Production can sometimes lead to manufacturing defects. Purchasers are contacted and made aware of the risk , and as and when we identify such risk. These contacts are done via various forms which are embedded in the communication that we send across to our Purchasers.

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Purchaser Data

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To ensure our Purchasers safety - If there arises a need to contact our Purchasers with regard to the safety while using the product purchased, Eden Tours will contact the Purchaser only to let the Purchaser know the safety concern and offer the Purchaser an option to exchange or refund or fix the product at no extra cost.

Our exchange period is 10 days from the date of purchase.

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Sending marketing, advertisement and promotional messages and other information that might be of interest to our Purchasers is only done with the consent of Purchasers. At any point in time the Purchaser can opt -out from receiving these communications.

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To enhance and optimize our business practices and user experience based on the research and analytics done using the Purchaser data.

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Remarketing Tags

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To advertise on third party websites to previous visitors to our site, edentoursglobal.com uses Google AdWords & Facebook remarketing service. It could mean that Eden Tours advertise to previous visitors who haven’t completed a task on our site. This could be in the form of an advertisement on the Google search results page, a site in the Google Display Network, or somewhere on Facebook. Third-party vendors, including Google & Facebook, use cookies to serve ads based on someone’s past visits to the Eden Tours.in website. Of course, any data collected will be used in accordance with our own privacy policy, as well as Google & Facebook privacy policies.

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We use collected information to better understand, protect and serve the Users and to provide the services the Users request. We might use this data or information to resolve disputes; help facilitate a safe service; inform the Users about online and offline offers, products, services and updates; measure consumer interest in our products and services; troubleshoot problems; customize the User's experience; detect and protect Eden Tours against error, fraud, illegal and other criminal activity; enforce our terms and conditions; and as otherwise described to the Users at the time of collection.

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We collect and analyze demographic and profile data about our users' activity on our Site in our efforts to continually improve our product and service offerings. We might use this data to tailor the Purchaser’s experience at our Site, providing the Purchaser with content that we think the Purchaser might be interested in and to display content according to the Purchaser’s preferences.

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Using the Ads Settings, the Users can opt out of Google Analytics for Display Advertising and customize Google Display Network ads. The Users can also opt out of Google Analytics using Google Analytics' currently available opt-outs for the web.

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The Purchaser can opt-out of remarketing and Google Analytics by visiting the links below:

 

i) For Google: https://support.google.com/ads/answer/2662922?hl=en

 

ii) For Facebook: https://www.facebook.com/ads/website_custom_audiences/

 

iii) For Google Analytics: https://tools.google.com/dlpage/gaoptout/

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Eden Tours may share personal information with Eden Tours’s other corporate entities and affiliates. Unless the Purchasers explicitly opt-out, these entities and affiliates may market to the Purchasers as a result of such sharing.

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Eden Tours may disclose personal information to third parties. This disclosure may be required for us to provide the Purchasers access to Eden Tours’s Services, to comply with Eden Tours’s legal obligations, to enforce Eden Tours’s Purchaser Agreement, to facilitate Eden Tours’s marketing, promotional and advertising activities, or to prevent, detect, mitigate, and investigate fraudulent or illegal activities related to Eden Tours’s Services.

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Eden Tours does not disclose Purchaser’s personal information to third parties for their marketing and advertising purposes without Purchaser’s explicit consent.

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Eden Tours may disclose personal information if required to do so by law, rules, regulation, ordinance or statute or in the good faith belief that such disclosure is reasonably necessary to respond to court orders, subpoenas, or other legal process. Eden Tours may disclose personal information to law enforcement offices and agencies, third party rights owners, or others in the good faith belief that such disclosure is reasonably necessary to: enforce Eden Tours’s Terms or Privacy Policy; respond to claims that an advertisement, promotion, posting or other content violates the rights of a third party; or protect the rights, property or personal safety of Eden Tours’s Purchasers or the general public at large.

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Should Eden Tours (or Eden Tours’s assets) plan to merge with, or be acquired by that business entity, or re-organization, amalgamation, restructuring of business, Eden Tours and Eden Tours’s affiliates will share or transfer some or all of Purchaser’s personal information with another business entity. In the event such transactions occur, other business entities (or the new combined entity) will be required to follow this privacy policy with respect to Purchaser’s personal information.